Customer Testimonials at Don Miller Subaru West

When you come to Don Miller Subaru West, we guarantee you the best experience possible. It doesn't matter if your here with us to buy a new or used vehicle, or for our service department. We are here to help you enjoy your experience with us. We care about our loyal customers.

At Don Miller Subaru West, we want to hear what you have to say about our dealership. Check out our Facebook, Twitter, and Google Plus accounts to see what our customers have to say. We would love for you to write your thoughts or reviews on our pages as well! Let us know about your experiences with us.

Customer Reviews:

"Purchasing my new Impreza was not only painless, it was a very pleasant experience. Dennis Riddle was the best. He was easy and enjoyable to work with, before and after the purchase, and responded quickly to all of my requests. Needless to say, I am very happy with my new car."
- Hugh Bell
5/5 stars

"My wife and I first bought a new 2013 Outback from Andrew in March, knowing that we needed a car that A) would hold a car seat better than my truck or her tiny Civic and B) had better traction/all-wheel drive for future Wisconsin winters. The test drives and sales process were incredibly smooth and all of our questions got answered quickly and honestly, and we got a fair price for trading in the Civic. We left with our new Outback happy as could be. Then, in June, my wife and mother-in-law got T-boned by a guy who ran a red light - our new car (less than 2k miles) was totaled. Both side airbags went off, keeping my wife, unborn daughter, and mother-in-law from any permanent injury. The insurance company got us a rental for a week, but we knew that we definitely wanted another Outback as soon as could be. I called Andy up and gave him the story, and he immediately got to work looking for a replacement vehicle. He called me back later the same day, having found an Outback identical to the one we had lost, with one exception (that he said he would give us at cost). John from the finance team was quick about getting the paperwork drawn up, and 10 days after the accident we were driving home in our new car. Our story must have circulated the dealership, because every time I called or stopped by someone asked "Oh you're the guy from the accident? Is everyone OK?" and sent their best wishes to my family. I can't recommend working with this group of folks highly enough"
- Tim K
5/5 stars

"We purchased a Subaru Legacy a few months ago, and couldn't have been happier with our experience. We were assisted on our purchase by Andrew Adams, who was extremely knowledgeable and friendly. I would recommend this car, and sales professional to anyone in need of a reliable vehicle."
- Tyler Corrigan
5/5 stars

"Had a great experience on a recent Subaru Forester repair, when the engine was misfiring. The service department squeezed me in the schedule that day and got me back on the road that afternoon. Pleasantly surprised on the price as well. Thank you DMS!"
- William Kohl
5/5 stars

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Showroom Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed

Don Miller Subaru West

5822 Odana Road
Directions Madison, WI 53719

  • Sales: 608-442-3232
  • Service: 608-442-3232
  • Parts: 608-442-3232